ABOUT Deldor

Deldor is a new breed of spa - merging the paths of mind and body wellbeing and fulfilling the need for an experience that improves and transforms lives in one environment. The core of Deldor is a unique and talented team of individuals with a genuine passion for helping people bridge the mind and body to improve overall wellbeing.

Deldor's philosophy is centered on the belief that the mind and body are connected and that the best approach to wellbeing is through holistic means. Each program is designed with this philosophy in mind, utilizing up-to-the-minute technologies, top of the line skin and body products, and proven fitness systems designed to ensure visible results.

Deldor is also dedicated to environmentally conscious living through holistic programs, products and services that cultivate the health, wellbeing and sustainability of guests and the planet.

OUR MANTRAS
We are committed to supporting our guests on their journey to inner and outer wellbeing. Our service standards are based on our guest values. Overall we offer a professional honest service.

DELDOR CORE VALUES

The Deldor experience encompasses relaxation, wellness, and fitness through spa therapies, and healing modalities to enhance inner and outer wellbeing.

General Information

Hours of Operation
Monday through Friday 9:30 a.m. to 7:30p.m., Saturday 9:30 a.m. to 7:30p.m. Sunday 10a.m to 6p.m.

Facilities
Deldor Spa is an oasis of luxury featuring individual massage and skincare rooms, cozy robes, and slippers. Fiji water, organic teas, wine, lunch, dinner or hors d’oeuvres can be provided throughout your stay.

Cancellation Policy
Treatments are selected and reserved specifically for your needs, based on availability. We require 24 hours notice for changes or cancellations; changes or cancellations made less than 24 hours prior to an appointment will result in a charge of 50 percent of the total cost of service(s); a lack of any notification will result in the full charge of your scheduled service(s) and the forfeiture of Gift Certificates.

Gratuities
Gratuities are left to your discretion and should be based on satisfaction of services. Gratuities cannot be placed on credit cards. An 18 percent gratuity will be automatically added for parties of five or more. Deldor Spa does not assume responsibility nor is liable for misplaced or stolen goods. For your convenience, lockers are provided to ensure the safety of your personal belongings and it is strongly advised that you to take advantage of them. We do however, encourage that you leave all valuables at home or in your vehicle.

Pricing and Services
We reserve the right to change pricing and/or services without notice.

Return Policy
Deldor Spa reserves the right to inspect and deny the return of any product. Goods will only be considered for return if the purchased product is in its original container and is accompanied by the original sales receipt. Goods may be returned within seven  (7) days of original purchase date. This does not include perishables or opened Compact Discs.

Gift Certificates
Gift Certificates are valid for six (6) months from the date of purchase and will not be honored after the expiration date indicated on the Gift Certificate. Appointments made with a Gift Certificate require a 24-hour cancellation notice, otherwise, the Gift Certificate becomes null and void. Also, gift certificates are nonrefundable and cannot be used toward gratuities.

Monthly Specials
Our web site features monthly specials that can be printed and used as coupons at your convenience. Coupons cannot be used toward the redemption of Gift Certificates, but may be used toward the purchase of Gift Certificates with the understanding that the purchased Gift Certificate will expire on the same date as the coupon.

Guidelines for Receiving Spa Services
Check-In Time is part of the Spa Environment and is scheduled 15 minutes prior to the start of your session.

To ensure the courtesy and satisfaction of all Deldor Spa guests all services are scheduled to end on time. However, due to the personal nature of the spa environment session times session starting times may vary slightly.

If you are having more than one service, we strongly encourage you to store all valuables, including jewelry, watches and cell-phones, in your locker when changing for your services. Please pin the key to your robe to ensure it is with you at all times.

It is customary to remove all clothing including undergarments and loose jewelry during all sessions.

During all sessions you will be professionally draped and cared for allowing for minimal exposure of the area being addressed.

If you are uncomfortable with this design, certainly dis-robe to your comfort level

To prevent irritation, women should avoid shaving prior to body exfoliations and wraps.

Please be sure to inform your therapist of any inflamed joints or muscles.

Guests receiving facial or waxing treatments should inform the esthetician of any medication, including Accutane or any form of Retinol products.